At Home Styling
At Home Styling

Hey Bride-to-Be!

We created At Home Styling just for you!

An in-home bridal try-on experience to help find the wedding dress you adore from the comfort of your home!

All from the comfort of your own home, our simple process will give you our special bridal boutique experience, and help you check this big task off your list! Many brides are planning their weddings amidst this COVID-19 shutdown, and your wedding dress is not something you want to wait on! We recommend ordering your dress 9-12 months before your wedding to allow for shipping time and alterations.

Brides by Donna Rae - Home Styling
Brides by Donna Rae - Home Styling

Haven’t found your wedding dress?
No worries!

We have two types of services available. The first is a self-service option with a $49 nonrefundable styling and handling fee, this includes personally curated gowns based on your style and completed questionnaire. A one on one video call to showcase the styles we have carefully selected for you prior to shipping. We will also include accessories and a Donna Rae bridal guide to help with fitting/sizing and all the tips that will help you get the most out of your styles.

The second option is our premium service with a $99 nonrefundable styling and handling fee. The premium service includes the same as above but you will be provided with a scheduled virtual try-on party for you and your bride-tribe hosted by your stylist (live via Zoom) where you and your loved ones can still get the full Brides by Donna Rae experience. During this session, you can explore all your gown options, communicate and share the excitement with your nearest and dearest and enjoy the luxury of having your stylist guide you through every step.

Basically, this service has all the pretty things shipped to you, without the fuss. You then have 48 hours from delivery with the items, then simply leave the dresses outside in a safe place for collection.

No matter which styling option you choose, your styling fee will be credited to your purchase when you SAY YES!!

Our exclusive At Home Styling Solution can help you easily check this task off your list in just a few easy (and fun) steps.

Where can At Home Styling boxes be shipped?

We are now shipping New Zealand wide!

How does At Home Styling work?
  1. Go online to book the At Home Styling appointment and complete the questionnaire
  2. Using this information, we will pick five wedding dresses that you agree on and courier them to you including fittings tools, instructions and accessories.
  3. When your box has arrived, we will arrange a time for a 1-hour live video styling session where your personal bridal stylist will guide you through the process.
  4. Send back the dresses with the courier that we will book for you.
When will I be charged?

The styling fee is charged once your box ships. After we receive your box back, we’ll charge you for any items that you requested to order (less the styling fee, which is credited toward your wedding dress) We can change the method of payment via text if you would like to use a different card for purchasing any items.

Will I be charged if I return everything in my box with no order?

There will not be additional charges as long as all items are in their original, unworn condition with tags still on. The styling fee is non-refundable (But remember, it is credited towards your wedding dress).

Do you have payment plans available on purchases?

We have 6 month lay-by plans available.

What is the difference between the standard and premium option?

The standard option has you as a completely self-service customer. You will also be responsible for your own measurements and placing your order with us will be done via text or email. 

The premium option gives you a stylist with you virtually for up to 1 hour during your try on. We will host a video call that you can share the link with anyone that you would like to have be part of the process. The stylist will be able to give you tips and suggestions as to the fit of the gowns and how to use the fitting tools we provide in your box. She will also be a great resource to you for talking about colour availabilities on each dress as well as possible customisation options. She will then walk you through the measuring process using the tools provided and work with you live on sizing.
 And here’s something a little extra for our live styling brides. If at the end of your time you just haven’t found the dress you adore, we will send you out a new box free of charge with a few more stylist picked options based on how your virtual appointment went and the way you felt in the gowns you received.

What is the price range of the dresses included?

Our bridal gowns range from $1700-4500. We will only place dresses in your box that fall into the price range you have specified you would like to spend. You will also receive a few accessories in your box that can be paired with your bridal gown that may range from $100-500.

That said, if you are interested in our sample sale boxes, we do have select styles that are available between the $300-1500 price range. Contact us for more details on our sample sale boxes. 

Each box does have a $49 or $99 styling fee (depending on which service you select) that’s credited toward your final purchase. The styling fee will be debited from your credit card before shipment.

Do I have to make a purchase from the Home Styling box?

Nope! It’s your dress and we want to make sure you adore it! 90% of our brides do end up finding a dress that they adore, so be ready for that moment to happen for you! And remember, if you chose the $99 option and you don’t find the dress you adore we will ship out a new box with a few extra specifically curated styles at no cost to you. We are just that confident we can find your perfect dress.

Will I get to review pricing before my Home Styling box arrives?

Yes. You will receive a digital preview of the dresses your stylist has selected for you. During the next 48 hours, you can review your box and leave feedback for your stylist, including swapping an item for a different one or removing it altogether.
When you’re done, your stylist will make any necessary adjustments and process shipment. Inside your box, there will also be a packing list with a breakdown of what items are included and the price of each.

Will my items fit straight out the box?

Most likely, no. That is why we will be sending our fitting tools with your box. Bridal gowns are made with primarily non-stretch fabric and with standard sizing. However, most women fall between sizing, we will help you through this process and show you how to use the fitting tools provided to get the best feel for how the dress will fit when sized and altered to you.

What if the dress is too long?

We have yet to find a dress that a qualified seamstress cannot hem. What may seem impossible to us with delicate lace patterns along the bottom of a gown are standard procedure for an experienced seamstress! You would never lose any of the detail that you love most on your wedding gown when working with a qualified seamstress.

What sizes do you carry?

Our style boxes have samples that range from size 10-24. Even if you fall below that size we can assure you that utilising the fitting tools we provide you will be able to see how the gown will fit once in your size.

How do I return the Home Styling box?

The same day you receive your box, you’ll receive an email for scheduling a free pickup from Fastways. Once you’ve tried everything on, or had your virtual styling appointment, simply pack everything back into the box with the tape strips and prepaid return label provided. Pickups are available the next business day.

When will my Home Styling box arrive?

Your stylist will hand-select pieces just for you and e-mail you a Donna Rae Bridal Box preview. You’ll have 48 hours to edit or approve the order before it ships. Once shipped, your box should arrive within 1-3 business days.

Is my Home Styling Box COVID-19 safe?

All items used in transit for all brides go through a thorough cleaning and steaming process before they go out to any new customers. This is a standard procedure in store so with the current health crises this has become a staple in our home styling box procedures moving forward.

Do I still send my items back if I have recently tested positive for COVID-19?

Please notify us of your positive status, but still return your style box. We have processes in place to then receive the items back with care and clean all items.